wXgp Limited Merchandise Return Policy
Last Updated: March 11, 2026
At wXgp, we want you to love what you ordered. If something isn’t right, we’ll do our best to make it right quickly.
Return Window
Customers may request a return or exchange within 14 days of delivery.
Condition of Items
To be eligible for a return or exchange, items must be:
• Unworn and unused
• In original condition
• Free from damage or alterations
• Returned with original packaging (when applicable)
Items that show signs of wear, washing, or damage may not be eligible for return.
Exchanges
If you need a different size or item, we’ll happily exchange it if inventory is available.
If the requested item is unavailable, we can offer:
• Store credit, or
• A refund to the original payment method.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We will replace the item or issue a refund at no cost to you.
Return Shipping
Customers are responsible for return shipping costs unless:
• The item arrived damaged
• The wrong item was sent
Refund Processing
Once we receive and inspect the returned item:
• Refunds are issued to the original payment method
• Please allow 3–7 business days for processing.
Final Sale Items:
The following items are not eligible for returns:
• Clearance items
• Limited edition drops marked Final Sale
• Gift cards
How to Start a Return
To start a return, contact us at: info@wx-gp.com
Include your order number and the reason for the return.